Thomas Blase, Autor bei Notebook-Doktor https://www.notebook-doktor.de/en/author/tblase Zuverlässige und schnelle Notebook Reparatur Werkstatt Tue, 26 May 2026 18:46:49 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 216335517 Battery faulty on the Lenovo ThinkPad Z16 G1 https://www.notebook-doktor.de/en/2026/05/battery-faulty-on-the-lenovo-thinkpad-z16-g1 Thu, 21 May 2026 08:29:35 +0000 https://www.notebook-doktor.de/2026/05/battery-faulty-on-the-lenovo-thinkpad-z16-g1 Battery fault on the ThinkPad Z16 G1! In our Notebook-Doktor workshop, the cause was quickly found. Find out why a replacement battery failed, how liquid made the problem worse, and how a professional repair is carried out with us.

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This week, a Lenovo ThinkPad Z16 G1 (21D4/21D5) came into our Notebook-Doktor workshop with a classic symptom: battery faulty. The laptop would only run on the power adapter, and the battery would no longer charge. The customer had already replaced the battery themselves. After the replacement, the device worked for about 14 days, then the same problem occurred again.

Battery_ThinkPad Z16 G1_Original_Replacement

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Technical inspection

Battery faulty_ThinkPad Z16 G1
original_marked
Test report: original battery
replacement_marked
Test report: replacement battery

It quickly became clear: Battery faulty due to a cheap replacement!

When opening it up, our technician immediately saw: the installed battery was not an original Lenovo battery, but a low-cost replacement. At first glance, such batteries often look fine, but technically there are major differences.

In the lab it became clear: the replacement battery did not provide stable voltage. One battery cell was defective – which explains why it could neither charge nor deliver power reliably. For the system, that means: the battery is no longer detected or stays at 0%.

Additional cause - liquid damage

When removing the battery, signs of corrosion on the contacts were noticeable. These indicated minor liquid damage – presumably moisture entered the device at some point. Moisture can attack the charging electronics or the cell management in the battery, which in the long term leads to a complete battery failure.

So both the original battery and the replacement battery were defective – one likely due to liquid, the other due to low-quality cells.

Repair solution – original Lenovo battery installed

Battery faulty_ThinkPad Z16 G1_Repair

After the area was carefully cleaned, our technician installed an original Lenovo battery from our stock. After installation, the device was tested multiple times: charging, discharging, and voltage stability were flawless. The ThinkPad Z16 G1 works perfectly again.

To help your battery last longer, please keep the following in mind:

  • Use original or OEM batteries.
  • Avoid moisture – even small amounts can damage the battery/charging electronics.
  • Don’t run it on mains power all the time – charge regularly.
  • If there are problems: disconnect power and have a professional check it.
Logo_Tip_Notebook_Doctor

Conclusion – battery faulty? Quality pays off!

A battery fault can have many causes: age, moisture, or low-quality replacements. The ThinkPad Z16 G1 case clearly shows that going for a cheap battery doesn’t pay off in the long run.

With an original Lenovo battery and professional cleaning, the device runs stable and safe again.

Here are answers to the most important questions

Typical signs are significantly reduced runtimes, charging interruptions, the device suddenly shutting down, or an indicator that stays at 0% permanently. In such cases, the battery should be tested or replaced.

Besides a battery fault, the charging electronics on the motherboard may also be affected – especially after exposure to liquid. Defective connection cables or BIOS errors are also possible causes.

Not every replacement battery is automatically bad – but many cheap products cut corners on cell quality and protection circuits. This can lead to faster capacity loss or failure. We generally recommend original or tested OEM batteries.

Yes. Moisture causes corrosion on the battery contacts and can destroy entire cells through short circuits. That’s why: if liquid gets into the device, switch it off immediately, unplug the power adapter, and have it professionally cleaned.

Depending on use and care, between 2 and 5 years. Frequent partial charge cycles, extreme temperatures, and constant use on mains power significantly shorten service life.

Repair at Notebook-Doktor

If your laptop shows similar symptoms – battery won’t charge, device only runs on the power adapter, or suddenly shuts down – we can help.

Start a repair request now or order the right original battery for your model directly in the shop at ipc-computer.de.

Go to repair registration

Where can I order?

Buy Lenovo batteries
Buy ThinkPad Z16 battery

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]]> 20916 HP Spectre Folio 13-ak0700: Torn Battery and Camera Connectors https://www.notebook-doktor.de/en/2026/05/hp-spectre-folio-13-ak0700-torn-battery-and-camera-connectors Tue, 19 May 2026 06:57:12 +0000 https://www.notebook-doktor.de/2026/05/hp-spectre-folio-13-ak0700-torn-battery-and-camera-connectors This week we handled a particularly challenging case in our workshop. A customer sent us two HP Spectre Folio 13-ak0700 devices at once – one defective, the other as a parts donor. In this post, you'll learn about typical symptoms, professional tips, and how we repair.

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This week we handled a particularly challenging case in our workshop. A customer sent us two HP Spectre Folio 13-ak0700 devices at once – one defective, the other as a parts donor. The goal was: “Make one out of two”. Good idea – but the execution requires delicate micro-soldering work.

HP_Steckverbinder_gerissen_4

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Customer's fault description

“Battery connection and camera connection to the mainboard defective, display frame bent and broken. I have a second device for parts – but without a mainboard.”

As soon as we opened the main device, it became clear that a DIY attempt had preceded this. Both the large battery connector and the small camera connector had been torn off the mainboard during removal. Especially on the HP Spectre Folio, these connectors are extremely delicate, and even minimal leverage or too much force can cause them to detach from the board along with their traces.

HP_Steckverbinder_gerissen_8

Diagnosis and Repair

WLAN connector
Battery incl. connection cable to mainboard
WLAN connector
Mainboard with defective battery connector

The good news: Both connectors were not completely destroyed, but merely torn off the mainboard with their solder pads. This made targeted rework under the microscope possible.

Such repairs require very experienced hands, as the connectors are tiny and very sensitive. A very fine soldering tip (under 0.2 mm), high-quality flux, precisely controlled temperature regulation, and above all a lot of finesse are needed. Only this way can additional damage to traces or pads be prevented.

Work steps:

  1. Cleaning and visual inspection of the damaged areas
  2. Reconstruction of missing pads or traces using fine wire bridges
  3. Precise alignment and soldering of the connectors under the microscope
  4. Checking contact resistances and signal connections
  5. Functional testing of battery charging, camera, and overall system

After successful soldering work, we were able to transfer the components from the parts donor device to the repaired mainboard and completely reassemble the notebook.

What were the special features of this case?

  • Two nearly identical devices were sent in
  • Both devices were analyzed and sensibly combined
  • Result: One fully functional notebook from two defective devices

Work on the battery or delicate connectors should only be done by professionals; incorrect handling or improper heating causes irreparable damage. The customer did exactly the right thing by sending both devices. Through the combination of parts and professional micro-soldering work, we were able to restore a fully functional device.

Logo_Tip_Notebook_Doctor

What are typical symptoms of a damaged battery connector?

  • Battery not recognized (“Battery not detected”) or not charging
  • Sudden shutdowns, incorrect charge level display
  • Start only possible with power adapter
  • In severe cases: short circuit, heat development, consequential damage

7 Quick Practical Tips if You Want to Replace the Battery Yourself

  • Disconnect power adapter, then disconnect battery – always in this order.
  • Don’t pull on the cable, only work on the connector and support the port.
  • Gently heat adhesive beforehand, minimize pulling forces.
  • Use plastic levers/spudgers instead of metal tools.
  • Follow ESD protection (grounding/wrist strap).
  • Check service manual/model guide, allow sufficient time.
  • If something is stuck: Stop. Every further attempt increases the risk of tearing off pads.

Conclusion

This repair clearly shows that precise work, expertise in micro-soldering technology, and the use of appropriate tools are crucial for success. A torn battery or camera connector doesn’t have to be a total loss if it’s professionally repaired.

If you have a similar problem with your HP Spectre or another notebook, you can send your device directly to our workshop. We’ll carefully examine it and repair it professionally. It’s worth it!

Go to repair registration

Here are answers to the most important questions

Yes, in many cases a torn connector can be repaired, as long as the traces or pads are not completely destroyed. With micro-soldering technology under a stereo microscope, the contacts can be precisely reworked and securely soldered again.

If traces have been torn from the board, they can usually be restored using fine wire bridges. However, such work is very demanding and should only be performed by experienced electronics technicians to avoid consequential damage.

No, a battery replacement does not affect your data. For board repairs, we still recommend a current backup. Bring the device turned off and without power adapter if possible.

We advise against it. The housing is very compact, the connections are sensitive, and the risk of damaging connectors or traces is high. Anyone wanting to replace the battery should send the notebook to a professional workshop instead – this also ensures electrical safety.

Shut down immediately, disconnect power adapter, don’t reconnect battery. Don’t try anything else. Secure screws/parts and send for diagnosis – this way you avoid consequential damage.

Depending on the extent of damage, diagnosis and soldering work typically takes about 5 business days. In more complicated cases or when replacement parts are required, we inform our customers promptly about the expected processing time.

Where can I order an HP battery?

Right here in our shop! You’ll find all common HP batteries at affordable prices.

Buy HP Batteries

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]]> 20928 Bluescreen after Laptop Drop https://www.notebook-doktor.de/en/2026/04/bluescreen-after-laptop-drop Tue, 07 Apr 2026 07:22:04 +0000 https://www.notebook-doktor.de/2026/04/bluescreen-after-laptop-drop A bluescreen after a laptop drop is one of the most common damage scenarios, which can seem harmless at first glance – but actually has deeper causes. In this repair of the week, we show how such a case was investigated and resolved in our workshop.

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A bluescreen after a laptop drop is one of the most common damage scenarios, which can seem harmless at first glance – but actually has deeper causes. In this repair of the week, we show how such a case was investigated and resolved in our workshop.

A customer from Ober-Ramstadt brought his Acer Aspire 5 (A515-57G) with the following error description:
“After the device was dropped, a bluescreen now appears after Windows starts. Data was backed up, reinstallation performed – same result. Please provide feedback if costs are higher.”

The laptop showed sporadic bluescreens – sometimes immediately after startup, sometimes only during operation. Externally, the laptop was undamaged.

Bluescreen

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What symptoms did the laptop have after the laptop drop?

As the customer reported, the device had been behaving unusually since the drop:

  • The startup process took longer, fans briefly spun up loudly.
  • The Wi-Fi connection occasionally dropped or disappeared completely.
  • Windows reported: “unexpected error” and regularly showed a Blue Screen of Death (BSOD) with an error code.

Such symptoms are classic signs of damage to internal plug connections or modules caused by a laptop drop.

Why can bluescreens occur after a laptop drop?

Error analysis – Typical causes for bluescreens after physical impact are:

  • Contact problems due to vibration (RAM, SSD, Wi-Fi card)
  • Micro-cracks in circuit traces or modules
  • Defective plug connections
  • Hardware defects where Windows crashes due to faulty device communication

This hypothesis was confirmed in this case!

What diagnosis was made in our workshop?

WiFi_Display
WiFi_Card_defective
Bluescreen_defective

After opening the device, SSD, RAM, and battery were first checked – an important standard step in troubleshooting after a laptop drop. All components were intact. It was unusual that there was no visible drop damage to the casing.

However, in the Device Manager, our technician noticed: The Wi-Fi card was marked with a yellow exclamation mark. A driver reinstallation did not improve the situation.

Only replacing the Wi-Fi module eliminated the error message – the device worked stably, no more bluescreens. After several hours of stress testing, no further crashes occurred.

What insights were gained for future cases?

For years, testing pluggable components such as RAM, SSD, and battery has been among the first steps in hardware diagnostics. However, the fact that even a defective Wi-Fi card can trigger bluescreens after a laptop drop is a valuable new experience from this case.

This insight will immediately be incorporated into our diagnostic routine for drop damage: even small modules will now be specifically checked to identify unstable systems more quickly.

Here is the repair overview

  • Device: Acer Aspire 5 (A515-57G)
  • Symptom: Bluescreen after laptop drop, irregular Wi-Fi connection
  • Cause: Defective Wi-Fi card
  • Solution: Replacement of the Wi-Fi module
  • Result: No more bluescreens, system stable

Conclusion

A bluescreen after a laptop drop is often more than just a software error. Even visually undamaged devices can have internal damage to expansion cards or contacts. In this case, the Wi-Fi module was the cause – a component that was rarely suspected before, but can reliably explain bluescreens.

The case shows how important systematic diagnosis after drop damage is to prevent subsequent problems and make devices fully functional again.

Repair at Notebook-Doktor

Does your laptop need a repair? In the IPC-Computer workshop, we check for cost-effective solutions and fix your problem quickly, professionally, and affordably. We guarantee there’s always a solution. Register your device today via the repair registration!

Go to repair registration
Christian_Werkstatt_pruefen

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]]> 20966 When a damaged charging cable becomes a hazard – a real-world case https://www.notebook-doktor.de/en/2026/03/when-a-damaged-charging-cable-becomes-a-hazard-a-real-world-case Tue, 31 Mar 2026 08:32:16 +0000 https://www.notebook-doktor.de/2026/03/when-a-damaged-charging-cable-becomes-a-hazard-a-real-world-case Does your laptop only charge when the plug is in a certain position, or is the cable damaged? Learn why defective charging cables are dangerous and when you should replace them. Discover all tips and tested replacement power adapters in the IPC Shop.

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In our workshop, we regularly encounter exciting and instructive cases – but this one particularly highlights how important it is to take even seemingly minor damage to the charging cable seriously.

A customer brought in a Medion Erazer Defender P20 with the error description: “Charging port has a loose connection – only charges when the plug is in a certain position.” The technician initially suspected a classic cable break in the laptop charging cable, as such defects often occur when the plug is sharply bent or frequently moved. However, after a thorough examination, it turned out: The power adapter plug was severely damaged – chewed by a pet.

Defective-Laptop-Charging-Cable-Damaged

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Diagnosis: more than a simple loose connection

The charging port itself was firmly soldered, so the fault was not with the laptop but with the damaged charging cable. Although the device still worked, the rule here is: Safety first.

Even small cracks or bite marks in the insulation can cause current to flow uncontrollably, leading to short circuits or overheating. In the worst case, the motherboard, fuse, or battery can be damaged.

Workshop Procedure

Defective-Laptop-Charging-Cable-2
The laptop awaits repair in the Notebook Technology department
  • Defective power jack: Professionally desoldered and resoldered.
  • Top case: Replaced due to a housing crack.
  • Damaged charging cable: Replacement recommended and added to the cost estimate – strongly advised for safety reasons.

After the repair, the device was fully functional again. The report documented: “Charging cable severely damaged – safety risk, replacement recommended.”

Why can even "just" 19 volts be dangerous?

Many users assume that chargers are harmless because the output voltage on the secondary side is below 20 volts. However, this is a misconception.

Defective charging cables can:

  • cause short circuits in the plug or power adapter,
  • generate excessive heat,
  • and in extreme cases even cause fires or scorch marks in the port.

Therefore: Visible damage to the charging cable is always a safety-relevant defect and should never be ignored – whether it’s a pet bite, kink, or break.

Buy Power Adapter

All spare parts for the Medion Erazer Defender P20

Search and find your spare part here in our shop.

Buy Spare Parts

If your charging cable is damaged, hot, or loose – check it yourself immediately or have it checked, but under no circumstances continue to use it. Only tested power adapters ensure a safe and consistent power supply.

Logo_Tip_Notebook_Doctor

Conclusion

A damaged or chewed charging cable is not a minor flaw but can cause serious safety problems. Even if the laptop still charges, replacing the cable is strongly recommended.

If you need a new, tested laptop charging cable or replacement power adapter, the IPC-Computer-Shop offers a large selection of original and tested replacement power adapters from Delta Electronics, complete with EU power cable, warranty, and express shipping directly from Germany.

Buy Laptop Power Adapters and Charging Cables

Laptop_Power_Adapters

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]]> 20958 When RAM modules don’t get along – blue screens after a memory upgrade https://www.notebook-doktor.de/en/2026/03/when-ram-modules-dont-get-along-blue-screens-after-a-memory-upgrade Tue, 24 Mar 2026 07:28:36 +0000 https://www.notebook-doktor.de/2026/03/when-ram-modules-dont-get-along-blue-screens-after-a-memory-upgrade When upgrading your RAM, different RAM modules can sometimes cause blue screens and system crashes. A recent customer case shows why compatible RAM modules are important and how to avoid problems.

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When upgrading your RAM, different RAM modules can sometimes cause blue screens and system crashes. A recent customer case shows why compatible RAM modules are important and how to avoid problems.

RAM_8

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Why can different RAM modules cause problems for each other?

A customer wanted to expand their RAM. Their system already had two Micron RAM modules installed. They also installed two newly purchased Hynix modules, so there were a total of four RAM sticks in the system.

The system’s behavior was confusing at first. In the BIOS, all four RAM modules were detected correctly. However, as soon as Windows started, blue screens occurred and using the PC was not possible. Since the modules were visible in the BIOS, there was initially no obvious hardware defect. Still, the behavior pointed to a problem with how the different memory components were working together.

Motherboard

Why can different RAM modules cause problems for each other?

As a general rule: RAM should ideally always consist of identical modules. Even if two RAM modules look the same on paper (e.g., same capacity and clock speed), there can be internal differences, for example in:

  • Memory chips (different manufacturers such as Micron or Hynix)
  • Timings
  • Voltage
  • Sub-timings
  • SPD profiles

When different RAM modules cause instability: causes and solutions

When booting, the motherboard automatically tries to find a common configuration for all modules. In most cases, this works without issues. In rare cases, however, it can happen that:

  • the motherboard can’t find a stable common configuration
  • saved BIOS settings don’t match the new RAM
  • different memory chips don’t work together stably

The result can be instability, crashes, or blue screens.

How can you narrow down the cause?

RAM configuration

To find out whether there’s a defect or whether it’s purely a compatibility issue, a systematic test is recommended.

In our support case, we recommended the following steps to the customer:

  1. Test only the new RAM modules.
    First, install and test only the new modules—without the existing memory. This helps check whether the new RAM sticks work in principle.
  2. Test modules individually.
    Each new module should be tested on its own. This makes it possible to determine whether a single RAM stick might be defective.
  3. Test modules together.
    Both new RAM modules should be installed together to check whether they run stably as a pair.
  4. Use the correct slots.
    Many motherboards specify a particular order for the RAM slots.

For many systems, for example:

  • 1 module: slot B2
  • 2 modules: slots B2 + A2

Correct installation is important so dual-channel mode works properly and the system remains stable. (You can find detailed installation instructions for RAM modules in your device manual or directly from the manufacturer).

Other possible solutions

If it turns out that the new RAM modules work without issues individually or as a pair, the cause is usually the combination of different memory manufacturers.

Possible solutions then include:

  • Using four identical RAM modules
  • BIOS update, if available
  • manual adjustment of
    – RAM clock speed
    – voltage
    – timings (more for experienced users)

Conclusion

Combining different RAM modules often works without issues—but it’s not guaranteed. Even if capacity and clock speed match, internal differences between manufacturers can lead to instability.

So if you want to expand your RAM, you should ideally use identical modules from the same manufacturer. This significantly reduces the risk of compatibility issues and ensures stable system operation.

So if your system suddenly crashes or shows blue screens after a RAM upgrade, it’s worth doing a structured test of the individual modules. This way you can quickly find out whether there’s a defect or simply an unfavorable combination of different memory.

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]]> 20175 ACER service & laptop repairs at Notebook-Doktor https://www.notebook-doktor.de/en/2026/03/acer-service-laptop-repairs-at-notebook-doktor Thu, 19 Mar 2026 08:20:52 +0000 https://www.notebook-doktor.de/2026/03/acer-service-laptop-repairs-at-notebook-doktor Need fast ACER laptop service after the warranty expires? Repairs with genuine parts from Germany’s largest ACER spare parts warehouse. Fair prices, short delivery times, and personal contact with our technicians. Find out here how you can get your ACER laptop repaired quickly.

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We’ve been an official Acer spare parts partner for Germany, Austria, and Switzerland for over 15 years.

If your ACER notebook starts causing problems after the manufacturer’s warranty expires—whether it’s a broken display, a weak battery, or a motherboard fault—you’ve come to the right place at Notebook-Doktor! We’re an official ACER partner and Germany’s largest distributor of ACER spare parts. With us, you get genuine parts directly from the manufacturer, fair prices, and professional repairs that get your device back up and running quickly.

With our headquarters in Seelbach, we operate Germany’s largest warehouse for ACER spare parts, including batteries, displays, keyboards, motherboards, and many other components.

ACER batteries, ACER power supplies, ACER keyboards, ACER displays, ACER fans.

Note: We only carry out repairs outside the manufacturer’s warranty (out of warranty). During the warranty period, please contact official ACER service.

ACER notebook repair_3

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Why do you get the best ACER service at Notebook-Doktor?

Thanks to our extensive stock, we can carry out many repairs without having to wait for spare parts—order by 3 PM and your shipment goes out the same day.

The spare part you bought wasn’t the solution? Then our solution promise and the Notebook-Doktor will help—guaranteed!
Do you need our ACER repair service? Here are our fair ACER flat-rate repair prices.

ACER notebook repair_2

In-house workshop – fast, transparent, and personal

Our experienced technicians repair hundreds of notebooks every day—from small keyboard repairs to complete motherboard replacements.

We only handle devices outside the warranty period, so you benefit from fast processes, attractive fixed prices, and direct communication with our specialists—by phone, email, or via WhatsApp contact straight to the technician. The average repair time for ACER notebooks is around one week; for display repairs, it’s even within a single day in over 90% of cases.

You’re kept informed at all times: Automatic status emails let you know where your device is and when it will be shipped back.

Direct access to spare parts – for every ACER repair

As Germany’s largest ACER spare parts distributor, we offer a comprehensive range—from batteries, power supplies, displays, and case parts to RAM, SSDs, motherboards, and cooling systems.
Thanks to the acquisition of the SB Electronic warehouse, we’ve expanded our range even further—monitor, projector, and PC spare parts are now also available. Because we stock spare parts for all manufacturers, we often have components that ACER no longer offers—this speeds up repairs and significantly increases the success rate.

Where can I order my ACER spare part?

– We are the No. 1 supplier of genuine Acer notebook spare parts
– Direct sourcing from the official Acer distributor – affordable & fast
– Only genuine Acer parts, 100% compatible with your Acer notebook

Buy ACER spare parts

Why not go straight to ACER manufacturer service? Fast help even after the warranty expires!

With ACER manufacturer service, many devices are no longer economical to repair once the warranty ends!

We, on the other hand, check every option down to component level—so we can often repair precisely instead of replacing entire modules. That saves costs, shortens waiting times, and is more sustainable—repair instead of throwing it away!

While ACER often opts for replacement or buying new in out-of-warranty cases, we keep repairing. Whether it’s motherboards, ports, top cases, or keyboards—we’ll get your notebook back in shape, cost-effective and resource-friendly.

Experience you can trust.

With over 35,000 successful notebook repairs since 2003, Notebook-Doktor is one of the most experienced specialists in the German-speaking region. Our technicians know almost every ACER model and know exactly what matters for an efficient, long-lasting repair.

What exactly is the process for an ACER repair?

ACER notebook repair_1
  1. Request a repair: Via our online form or by email.
  2. Send in your device: The shipping label is sent automatically by email.
  3. Diagnosis & quote: You’ll quickly learn the cause and the cost.
  4. Repair & return shipping: After your approval, we carry out the repair professionally and send the device back tested.
Request an ACER repair now

Frequently asked questions (FAQ)

No—we specialize in out-of-warranty repairs. During the warranty period, only the ACER manufacturer is responsible.

Usually one week, often even faster—many spare parts are immediately available in our Seelbach warehouse. For displays, we replace 95% of displays within 24 hours.

Sure! Through our shop, you can get genuine parts directly from the manufacturer—perfectly compatible with your ACER model.
Order Acer notebook spare parts

You’ll find all ACER spare parts prices in our shop—on the respective model page. For repair services, there’s a price list:

Acer spare parts:

Repair costs:

IPC has been repairing notebooks and selling spare parts for over 20 years. Here you’ll find almost exclusively positive feedback from customers:

Update 2025 – Seit 2003 bewerten uns unser Kunden positiv.

Conclusion: Your specialist for ACER repairs outside the warranty!

Whether it’s a spare part or a complete repair—with Notebook-Doktor and IPC-Computer, you have an experienced partner by your side. You benefit from genuine parts, transparency, fast processes, attractive prices, and personal contact with our technicians.

That makes it clear: When manufacturer service ends, our service is just getting started.

➡ Request a repair with no obligation now

Request a repair with no obligation now
Notebook repair prices

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]]> 20213 Laptop Cleaning – Free Exterior Cleaning & Fan Care After Every Repair https://www.notebook-doktor.de/en/2026/03/laptop-cleaning-free-exterior-cleaning-fan-care-after-every-repair Tue, 17 Mar 2026 11:13:27 +0000 https://www.notebook-doktor.de/2026/03/laptop-cleaning-free-exterior-cleaning-fan-care-after-every-repair Dirty laptop? At IPC-Computer, every device is cleaned on the outside for free after repair – using special multi-foam and LCD cleaner. Here you'll find pro tips for cleaning your laptop's keyboard, casing & display.

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A notebook accompanies you every day – while working, surfing, or streaming. Over time, dust and dirt settle on the casing, keyboard, display, and vents.
That’s why a thorough exterior laptop cleaning is a standard part of every repair at IPC-Computer. It is free of charge and ensures that your notebook is in top condition, not just technically but also visually. Furthermore, we explain here how to clean your laptop properly yourself – including important notes on cleaning the fan, as a dirty fan can quickly lead to overheating of the CPU or graphics unit (VGA).

Laptop Cleaning_Header

Table of Contents

1. Safety first – preparing for laptop cleaning

Before you start cleaning:

  • Turn off the laptop and disconnect it from the power supply
  • Remove the battery if possible
  • Work on a clean, dry surface

This is how you avoid short circuits, moisture damage, or cleaning agents getting inside the device!

2. Cleaning the display – clear view without streaks

Laptop Cleaning_3
Laptop Cleaning_4
Laptop Cleaning_5

A clean display not only improves your work but also protects your eyes.
We use an LCD screen cleaner and a soft microfiber cloth for this – residue-free and gentle.
Important: Always spray the cleaner onto the cloth, never directly onto the display.

3. Cleaning the keyboard & touchpad

Laptop Cleaning_7

The keyboard and touchpad are the biggest dirt traps.
At IPC-Computer, we use multi-foam cleaners and anti-static microfiber cloths. Brushes, compressed air spray, or cotton swabs are suitable for fine gaps. This keeps operation pleasant and hygienic.

4. Cleaning the exterior casing

The casing is also carefully cleaned – with material-friendly multi-foam that removes dust, grease, and fingerprints without damaging the plastic or paint. We polish the device after the repair is completed – free of charge, as part of our quality assurance.

Laptop Cleaning_8
Laptop Cleaning_11

5. Cleaning the fan and vents – important for the lifespan!

Laptop Cleaning_2

An often underestimated area of laptop cleaning is the fan.
If your device gets louder than usual, it’s often an indication that the fan is dusty. Dust blocks the airflow, causing the temperature of the CPU and graphics unit (VGA) to rise significantly.

This can:

  • lead to performance drops,
  • damage components in the long term,
  • or in the worst case, lead to automatic device shutdowns.

If you don’t want to open the casing yourself, vents can be carefully cleaned from the outside with compressed air spray. During professional maintenance or repairs, we also perform a complete internal fan cleaning upon request – professionally, safely, and with a check of the thermal paste. Clean cooling is not only quieter but also crucial for your laptop’s lifespan.

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6. Free cleaning service with every repair

Whether it’s a keyboard replacement, display change, or fan overhaul:
After every completed repair, every device is cleaned on the outside for free and, if requested, also checked on the inside. This way, you get back a notebook that is technically tested and visually refurbished.

Conclusion: Laptop cleaning protects function and appearance

Regular cleaning extends your laptop’s lifespan, lowers the temperature, and ensures pleasantly quiet operation. At IPC-Computer, this isn’t an extra charge, but a standard part of our service – thorough, professional, and free of charge.

Our price list including notebook cleaning:

Repair registration?

Do you have a defective notebook or tablet? We will determine the most cost-effective repair options for you in the IPC-Computer workshop or find the solution to your problem. Let our offers and advantages convince you and register your device with us today via our repair registration!

Request repair now

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]]> 20226 Laptop display cable defective – Asus ROG Strix G15 G513QY https://www.notebook-doktor.de/en/2026/03/laptop-display-cable-defective-asus-rog-strix-g15-g513qy Tue, 17 Mar 2026 10:07:16 +0000 https://www.notebook-doktor.de/2026/03/laptop-display-cable-defective-asus-rog-strix-g15-g513qy A common fault in laptops: the laptop display cable is defective. On an Asus ROG Strix G15 G513QY, the display remained black, but the cause was a damaged display cable – not a defective display.

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An often underestimated fault in laptops: a defective laptop display cable.
This week we’re showing you a specific example from our workshop – an Asus ROG Strix G15 G513QY where the display remained completely black. At first, everything looked like a classic display failure, but in the end, a defective display cable turned out to be the actual cause.

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Fault description: Display remains black

The owner from Baden-Baden brought us the laptop with the description: “Display no longer works.”

Even during the intake process, it was noticed that the device was not optimally packaged – so possible transport damage could not be ruled out. The team documented everything with photos. Since a black display on many laptops indicates a defective panel, the initial suspicion was a display fault.

Asus ROG Strix G15_Packaging_1
Asus ROG Strix G15_Packaging_2

Initial misconception: new display installed

The technician therefore replaced the entire display as a test – a typical repair step for an apparently “dead” screen. But even with the new panel, the screen remained completely black. It was then clear: the problem must lie deeper – either the new display was also defective, or the laptop display cable had a glitch.

Clue to the real fault: cable movement affects the image

During further testing, it was noticed: when the technician moved the display cable slightly, the image suddenly flickered briefly – sometimes blurred, sometimes with dropouts, sometimes completely gone. This effect is typical for a defective laptop display cable. Constant movement when opening and closing the display can cause the cable to wear out or break over time. The old display was reinstalled as a test – and the behavior remained the same. Now it was clear: it wasn’t the panel, but the display cable causing the fault.

Solution: Replacing the defective laptop display cable

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After the clear diagnosis, the technician ordered a new display cable for the Asus ROG Strix G15 G513QY and replaced it.

The result: The display immediately worked perfectly again – clear colors, full contrast, no dropouts. Since it was a private device (recognizable by some stickers on the case), we offered the cable replacement at a particularly fair price. A great example of how the targeted replacement of a defective laptop display cable pays off – instead of unnecessarily replacing an entire display.

What actually happens when the laptop display cable is defective?

A defective display cable shows itself through very typical symptoms:

  • Flickering or black display
  • Blurred image or color distortions
  • Display only works at certain opening angles
  • Image cuts out when you move the display

The reason: The display cable transmits data and power from the motherboard to the screen. Over time, it becomes brittle or loose due to movement and mechanical stress – especially with gaming laptops like the Asus ROG Strix G15 G513QY, whose display lid is moved frequently.

Here are answers to the most important questions

A defective display cable often shows symptoms such as a flickering or black display, blurred image, color distortions, or when the image briefly cuts out when moving the display. A display that only works at certain angles can also indicate a cable problem.

This is often due to a damaged or loose display cable. Mechanical stress from frequent opening and closing can wear out or damage the cable, leading to connection problems between the motherboard and the screen.

Not always. In many cases, a cable replacement is sufficient and more cost-effective than replacing the entire display. A professional diagnosis can quickly identify the exact fault.

Replacing a cable is usually significantly cheaper and faster to perform than replacing an entire display. This saves costs and minimizes the repair duration.

It is advisable to have the device checked by a professional. Often the cause is not in the panel itself, but in the display cable. A professional diagnosis ensures a targeted and cost-efficient repair.

If your screen flickers or stays completely black, the problem is often not with the panel, but with the display cable. A professional diagnosis saves time and money – because replacing a cable is significantly cheaper than a complete display. Our technicians check your device carefully and only repair what is really necessary.

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In summary:

  • Device: Asus ROG Strix G15 G513QY
  • Fault: Laptop display cable defective
  • Solution: Cable replacement
  • Result: Display functional again
  • Customer: Private customer from Baden-Baden
  • Special feature: Poor packaging during shipping

Repair registration?

Excellently trained specialists ensure the fastest response and delivery times and also offer extensive technical support. The professionally performed repair services meet the highest quality standards. As a result, you can always rely on your defective device being thoroughly tested and fully restored.

Request repair now

Conclusion:

In this case, it wasn’t the display that was defective, but the laptop display cable. Thanks to our technician’s precise approach, the fault was quickly located and cost-effectively resolved. The Asus laptop from Baden-Baden is running perfectly again – and the customer saved real money thanks to a competent diagnosis.

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]]> 20256 Battery replacement on the MacBook Air M1 (13″, 2020) https://www.notebook-doktor.de/en/2026/03/battery-replacement-on-the-macbook-air-m1-13-2020 Thu, 12 Mar 2026 09:39:55 +0000 https://www.notebook-doktor.de/2026/03/battery-replacement-on-the-macbook-air-m1-13-2020 Your MacBook Air M1 (13", 2020) no longer charges or the battery barely lasts—often, replacement is the only fix. In our workshop, you’ll see the battery swap step by step, typical pitfalls, time and costs—and whether the repair is worth it for you.

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If your MacBook Air M1 (13″, 2020) no longer charges or the battery has hardly any capacity left, a battery replacement is necessary in many cases. This week we had exactly that case in our workshop—and we’ll show you here how the replacement went in detail and what you should watch out for.

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Fault description & preparations

Fault description:
The customer reported that the MacBook Air M1 no longer charges despite being connected to power. The charge indicator sometimes stayed at 0%, and the device shut off immediately when no power was connected. This points to a defective battery that is no longer being detected by the charging controller.

Initial diagnosis:
After checking, it was confirmed: the power adapter and USB‑C ports were working perfectly. The battery showed no voltage anymore, and “Service Recommended” was displayed in the system, so a replacement was necessary.

Preparation:
For the replacement, you should have a precision tool set ready, as the M1 model uses very small screws. The IPC-Computer tool set for laptop repairs is ideal for this and is available in the IPC-Computer Shop.

Before you start:

  • Shut down the MacBook completely
  • Remove the power adapter
  • Prepare an anti-static workspace

Step-by-step guide

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1. Remove the bottom case:
First, loosen the ten Pentalobe screws on the underside. You can then carefully lift off the bottom cover using a plastic pry tool. Underneath is an additional cover over the mainboard—this is also removed to access the battery connector later.

2. Disconnect the battery connector and touchpad cable:
Before removing the battery, be sure to disconnect the battery connector from the logic board. The touchpad flex cable must also be unplugged, as it runs over the battery and could otherwise be damaged.

3. Remove the speakers:
The speakers are located to the left and right of the battery. They must be removed, as some of the battery screws are underneath them. The speakers are also secured with strips (adhesive strips), but can be removed easily by carefully pulling them out.
Good to know: With this model, mounts usually don’t break during this step—so removal is comparatively safe.

4. Remove the battery:
The battery is secured with several Tri‑Wing screws. After removing these screws, it can be lifted evenly out of the case.
On our device, there was also a light adhesive bond here, which could be released with gentle, even pulling.

5. Installing the new battery:
We generally recommend the original Apple battery, as it offers the best quality and an exact fit. The new battery is inserted, screwed in, and then the touchpad cable and the battery connector are reconnected. Next, the speakers and their wiring are reinstalled. (Strips are included free of charge with the original Apple battery)

6. Final steps:
Finally, the mainboard cover is reinstalled and the case is closed. After the first power-on, check whether the battery is correctly detected in the system report and charging starts.

Repair assessment from the workshop

  • Repair time: approx. 30 minutes
  • Difficulty: Medium
  • Special notes: Speakers and battery secured with adhesive pads; touchpad cable must be disconnected first
  • Recommendation: Use only original Apple batteries; precision tools required
M1 model

What should you watch out for when identifying the model?

MacBook underside

To make sure you use the right spare part or the right repair guide, the exact model number of your Apple device is crucial. This number always starts with an “A” followed by a “four-digit number”, for example A2337 for the MacBook Air M1 (13″, 2020).

You can usually find the model number on the underside of the device, in the system report, or in the settings. Because correct identification avoids compatibility issues and ensures a successful repair.

Looking for spare parts for the MacBook Air M1 (13", 2020)?

You can find all spare parts for the MacBook Air M1 (13″, 2020) here in our shop.

Spare parts for MacBook Air M1 (13", 2020)

Conclusion

Replacing the battery on the MacBook Air M1 (13″, 2020) takes a bit of finesse, but with the right tools and clean workmanship it’s very doable. Thanks to the removable adhesive pads and the clear layout, the repair remains low-risk.

If you don’t feel confident doing the repair yourself, you can of course use our service—with professional installation and high-quality spare parts. Our experience and direct sourcing of spare parts from the manufacturer is your advantage! Feel free to take a look at our repair price list.

You’ll regularly find more guides and insights from real-world tech work here in our “Repair of the Week” series—straight from the IPC-Computer workshop.

Repair by our experienced pros?

Do you have a faulty MacBook? We’ll find the most cost-effective repair options for you in the IPC-Computer workshop and solve your problem. See for yourself with our offers and benefits, and register your device with us today via our repair request!

Repair MacBook Air M1 (13", 2020)

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]]> 20273 Don’t repair your HP notebook yourself! https://www.notebook-doktor.de/en/2026/03/dont-repair-your-hp-notebook-yourself Tue, 10 Mar 2026 08:12:40 +0000 https://www.notebook-doktor.de/2026/03/dont-repair-your-hp-notebook-yourself If you own an HP ZBook Fury 15 G7, you'll quickly encounter tricky hurdles during repairs – especially with the display and casing. Find out here why going to a professional workshop with experience and original parts keeps your device safe, powerful, and flawless.

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The HP ZBook Fury 15 G7 is a powerhouse – and at the same time a complex device that allows for little margin of error during repairs. Display work and repairs to the casing are particularly delicate: glued components, sensitive cables, and special tools. Even experienced technicians reach their limits here. Amateurs should definitely visit a specialist workshop if they want to do more than just replace the battery. This preserves the warranty, value, and reliability, and prevents unexpected follow-up costs. Your data also remains better protected.

HP ZBook Fury 15 G7_Header

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Case: HP ZBook Fury 15 G7 from Straubing

A customer from Straubing asked us to provide a repair estimate for his HP ZBook Fury 15 G7. Unfortunately, the device was damaged after a fall. At first glance, it was “only” the casing. But as is so often the case, the devil is in the details.

Original fault description:
“Please send me a repair estimate for the HP ZBook Fury 15 G7. Unfortunately, it was dropped and the case is damaged.”

Diagnosis "HP ZBook Fury 15 G7"

After the assessment by our technician Jan R. in our workshop, it was clear that several components were affected:

BauteilErsatzteilnummerStatus
Top CoverM17068-001beschädigt
Bezel (Displayrahmen)M17070-001gebrochen
LCD-BackM17069-001beschädigt
Base-EnclosureM17042-001minimal beschädigt, optionaler Tausch

The repair attempt and its pitfalls

Exactly what you want to avoid happened to the technician – the display was damaged and cracked while prying it open.

The display bezel of the ZBook Fury 15 G7 is extremely delicate, especially at the sides. Additionally, it is fixed with unusually strong adhesive strips. On one side, these could be pulled off as usual, but on the other side, they kept tearing – a challenge even for experienced technicians.

To loosen the residue, our technician had to use special tools. In the process, the bezel finally broke, and the display was further damaged when the tool slipped briefly.

The resulting damage was, of course, covered by us. The required spare parts were procured at our expense, and the device was then fully repaired and sent back to the customer. From a business perspective, this order meant a loss for us – a classic case of “paying your dues” that we accept if we make a mistake.

This case clearly shows that such repairs involve risks even for experienced technicians. For amateurs, the danger is correspondingly much higher – which is why we recommend leaving such work to specialized workshops.

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Why is the ZBook Fury 15 G7 so difficult to maintain?

The device has a very complex overall design. Even disassembly takes a lot of time and patience, as there are additional screws hidden under the keyboard, for example, which only become accessible after partially removing other components.

The result: Anyone who tries their hand at this without experience risks a total loss of several hundred euros.

Our conclusion: Hands off if you're not a pro!

The HP ZBook Fury 15 G7 is a real powerhouse – but unfortunately a negative example when it comes to repairability.

Our advice:

  • Only simple repairs, such as battery replacement, are doable yourself.
  • Anything involving the display, casing, or keyboard should be handled exclusively by an experienced technician.
  • Due to the use of special adhesives, hidden screws, and sensitive plastic parts, the risk of consequential damage is extremely high.

If you own an HP ZBook and need repairs, it’s worth going to a specialist workshop with experience and original spare parts – like ours. This way, your device remains safe, powerful, visually perfect, and reliable for everyday use.

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You can find our spare parts for the "ZBook Fury 15 G7" here

Spare parts "ZBook Fury 15 G7"

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